Terms & Conditions

GENERAL

Love of Clogs (“Love of Clogs”) is a business name and brand owned and operated by Bonartis Group Pty Ltd with a postal address P.O. Box 159, Stirling LPO, 42 Mount Barker Road, Stirling SA 5152. ABN: 29 631 749 767

PRIVACY POLICY

Please refer to our privacy policy including our use of cookies.

TERMS OF SALE

When you place an order on LoveofClogs.com (the Website) you agree to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Australia and New Zealand and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

PAYMENT TYPES

We accept Visa and Mastercard payments using a secured part of the Checkout Page. The company that processes the payments and stores credit card information is e-Way. Its Terms & Conditions as well as Privacy Policy are available for reference here.

PayPal payments are also possible. Their privacy policy may be viewed here.

SECURITY INFORMATION

Your card details are sent through a strongly encrypted connection directly to the bank. Love Clogs does not have access to any information about the card or your bank account. The secure server software (SSL) is one of the industry standards and among the best software available today for secure commerce transactions.

WHEN IS YOUR PAYMENT TAKEN

Your card is debited when you check out at the cashier in the eCommerce site Loveofclogs.com and confirm your order.

CONFIRMATION OF ORDER

Once your clog order has been received, you will receive a confirmation e-mail. Please note that these emails are sometimes blocked by your server.

VALIDATION CHECKS

All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery. In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, there may be a validation of the names, addresses and other information supplied during the order process against commercially available records. A third party may also be instructed to complete these checks. By ordering from the loveofclogs.com website you consent to such checks being made. We may need to contact you by letter, telephone or email to verify details before we are able to process and dispatch your clog order or we may be unable to accept your order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information.

CREDIT

Credit terms may be offered by loveofclogs.com and will clearly be stated on the invoice, failure to meet these payment terms may result in legal action being taken without prior notice and a reasonable charge may be made for interest on the outstanding amount and recovery costs.

CURRENCY AND EXCHANGE

We are based in Australia and consequently our base currency is the Australian dollar ($AUD). All transactions will be conducted in $AUD.  If purchasing from New Zealand, your bank or card provider may use a worse or better rate for your actual purchase and Love of Clogs are not liable for any difference in the rate between what is shown on our site and what is charged to you by your bank. Also we cannot cover any other associated costs such as bank charges. Similarly with returns, we will refund you the $AUD amount received. Due to changes in exchange rates you may receive less than you originally paid or you may receive more.  We will not ask you to repay any extra funds received but also cannot be held responsible for any losses incurred due to exchange rate changes.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Love of Clogs or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Love of Clogs and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Contents or documents attached to emails or via data transfer will remain property of Love of Clogs and any copying, printing, or modification without prior notification may result in breech of our terms and/or copyright. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Love of Clogs or its licensors.

IDENTITY

Love of Clogs is an Australia-based company owned and operated by and is a registered trading name of Bonartis Group Pty Ltd. ABN 29 631 749 767.

LINKING TO THIS WEBSITE

You may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. We reserve the right to withdraw linking permission without notice.

DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT

Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Love of Clogs.

VARIATION 

Love of Clogs shall have the right in its discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.  Any descriptions of materials, colour, images of products and product dimension are to be used as a guide only.  Love of Clogs will make every effort to ensure these descriptions are as accurate as possible but cannot be held accountable for minor variations due to the manufacturing process.

COMPLAINTS

If you feel that we could do something better, please contact us by email at: hello@loveofclogs.com or use our contact form. We will try to resolve disputes when they first arise, please let us know if you have any complaints or comments

WAIVER 

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

GOVERNING LAW AND JUSISDICTION

These terms and conditions are to be construed in accordance with the laws of Australia and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Australian courts.

ETHICAL SOURCING POLICY

Apart from clogs, we also love our planet, which is why we’ve teamed up with two ethical and environmentally-friendly Australian companies: Sendle for shipping and Hero Packaging for our envelopes. Sendle is Australia’s first 100% carbon neutral delivery service and Hero Packaging makes 100% compostable, zero-waste shipping bags. We love their approach, and hope you do too.

In addition, and most importantly, our suppliers adhere to ethical standards. We expect our suppliers to consistently provide an environment which protects their employees’ health and safety and basic human rights.

All of our suppliers source the wood for the production of their soles in Poland, therefore ensuring a low carbon footprint, and using sustainably felled timber. As a member of the European Union, Poland is bound by labour laws and regulations ensuring that European minimum wages are met and surpassed. The same applies to health and safety regulations.

All of our suppliers are expected to comply with their national employment laws and regulations with particular regard to:

Minimum age of employment
Freely chosen employment
Health and safety
Freedom of association and the right to collective bargaining
No discrimination
No harsh or inhumane treatment
Working hours
Rates of pay
Terms of employment